Social Media & Public Representation Policy ******************************************* The Social Media & Public Representation Policy defines how Maryland Productions (MP) and Event Revolution (RV) are represented in public forums, including social media, press interactions, and other public-facing communications. Public statements and posts can directly affect client trust, company reputation, and legal obligations. All personnel are expected to represent MP/RV professionally, both on and off the job. Purpose ======= - Protect company and client reputation. - Ensure consistent and professional public representation. - Prevent unauthorized disclosure of confidential information. - Clarify expectations for social media use related to work. - Reduce legal and reputational risk. Who This Policy Applies To ========================== This policy applies to: - Employees (full-time and part-time) - Freelancers and independent contractors - Temporary staff and interns - Project Managers and Crew Leads - Anyone representing MP or RV publicly or online This policy applies whether content is posted during or outside work hours. General Representation Standards ================================ All personnel must: - Represent MP/RV professionally and respectfully. - Avoid statements that could harm the company, clients, or partners. - Ensure public communications are accurate and appropriate. - Follow client confidentiality and data security requirements. - Comply with all other company policies when posting or speaking publicly. Authorized Spokespersons ======================== - Only authorized individuals may speak on behalf of MP/RV to: - Media outlets - Press - Clients in official statements - Public announcements - Unauthorized individuals must refer inquiries to management. Speaking on behalf of the company without authorization is prohibited. Social Media Use ================ Personal Accounts ----------------- - Personal social media accounts must not imply official company representation unless authorized. - Do not use company logos, branding, or trademarks without permission. - Include disclaimers where appropriate (e.g., “opinions are my own”). - Do not post content that violates company policies or client confidentiality. Personal posts can still impact the company. Work-Related Content -------------------- The following require approval before posting: - Photos or videos from job sites - Behind-the-scenes content - Client names, logos, or venues - Technical setups or plots - Crew photos identifying MP/RV When in doubt, do not post. Client & Event Restrictions =========================== - Many clients and venues prohibit photography or posting. - Always follow client-specific restrictions. - NDAs override this policy. - Never post during private or restricted events. Assume content is restricted unless told otherwise. Prohibited Content ================== The following are strictly prohibited: - Confidential or proprietary information - Client budgets, pricing, or contracts - Security procedures or access details - Harassing, discriminatory, or offensive content - Content that portrays unsafe practices - False or misleading statements about MP/RV Violations may have serious consequences. Use of Company Accounts ======================= - Company social media accounts may only be accessed by authorized personnel. - Content must align with company branding and messaging. - Credentials must be protected and not shared. - Posts must be reviewed when required. Company accounts are official public records. Photography & Recording On-Site =============================== - Obtain approval before taking photos or video on-site. - Do not interfere with work, safety, or guests. - Respect privacy of clients, performers, and attendees. - Follow venue rules at all times. Unauthorized recording is prohibited. Disputes & Online Conduct ========================= - Do not engage in public arguments or disputes online. - Do not respond to negative comments without approval. - Refer complaints or media inquiries to management. Public disputes escalate risk and damage trust. Enforcement =========== Violations of this policy may result in: - Removal of posted content - Loss of work opportunities - Disciplinary action - Termination of employment or contract - Legal action where appropriate Severity depends on the nature and impact of the violation. Acknowledgement =============== All personnel may be required to acknowledge this policy in writing. Failure to read or acknowledge this policy does not exempt individuals from compliance. Related Policies ================ - :doc:`client_confidentiality` - :doc:`data_security` - :doc:`code_of_conduct` - :doc:`harassment_discrimination`