Video Playback ************** This SOP defines the standards and procedures for preparing, configuring, operating, and resetting **video playback systems** used by Maryland Productions (MP) and Event Revolution (RV). Video playback systems often carry show-critical content and must be stable, predictable, and fully tested before doors. Playback failures are immediately visible and unacceptable. Purpose ======= - Ensure reliable playback of all show-critical video content. - Prevent failures caused by incorrect routing, scaling, or file issues. - Standardize playback workflows across operators and events. - Support redundancy and failover when required. - Maintain consistent image quality and timing. Who This SOP Is For =================== - Video leads / V1s - Playback operators - Video technicians - Warehouse staff prepping playback systems - Project Managers overseeing playback-heavy shows - Authorized freelancers Anyone responsible for triggering or routing video playback must follow this SOP. Scope ===== This SOP applies to: - Computer-based playback systems - Dedicated media servers - Playback laptops and rack systems - Video playback software - Playback interfaces and converters - Backup playback systems - Timecode- or show-control-synced playback Audio playback routing is covered under Audio SOPs. Video Playback Safety ===================== - Protect playback devices from power loss. - Use conditioned or UPS-backed power when required. - Disable system sleep, screen savers, and notifications. - Secure playback devices physically. - Avoid software updates immediately before shows. Playback stability is more important than new features. Warehouse Prep ============== - Verify playback devices boot correctly. - Confirm: - Required software versions - Valid licenses - GPU and output configuration - Test video outputs with known content. - Pack: - Power supplies - Output adapters - Control devices - Backup media - Label playback cases clearly. Playback systems must leave the warehouse show-ready. Media Preparation ================= - Verify video files for: - Resolution - Frame rate - Codec compatibility - Aspect ratio - Rename files clearly and consistently. - Load content in correct show order. - Test files in the actual playback software. Never assume client-provided files are ready. System Configuration ==================== - Disable Wi-Fi, Bluetooth, and auto-updates unless required. - Lock OS and application settings when possible. - Configure output resolutions explicitly. - Verify color space and frame sync. System configuration affects output quality. Playback Routing ================ - Route playback outputs to dedicated switcher inputs. - Avoid shared signal paths with other sources. - Label playback channels clearly. - Verify signal presence at all destinations. Clear routing prevents operator error. Redundancy & Backup =================== - Provide backup playback for critical content. - Maintain secondary playback devices when required. - Test failover paths. - Keep backups powered and ready. Redundancy protects the show. Testing & Rehearsal =================== - Test every playback cue. - Verify timing with show flow. - Confirm scaling and image quality on final displays. - Re-test after any system change. Playback must be rehearsed. Operation During Show ===================== - Monitor playback system status. - Avoid unnecessary software interaction. - Confirm cue readiness before triggering. - Communicate with show caller and PM. Playback operation must be deliberate. Troubleshooting Playback Issues =============================== When issues occur: - Verify playback device output. - Check routing and switcher inputs. - Confirm file playback status. - Switch to backup system if required. Do not aggressively troubleshoot live playback. Strike & Reset ============== - Power down devices properly. - Save any updated show files. - Inspect equipment during strike. - Reset systems to default state. Reset prepares systems for the next job. Handling & Storage ================== - Transport playback devices in protective cases. - Store media and backups securely. - Keep accessories organized and labeled. Playback gear requires careful handling. Roles & Responsibilities ======================== Video Leads / V1 ---------------- - Approve playback system design. - Verify routing and redundancy. - Coordinate with PMs and show callers. Playback Operators ------------------ - Prepare and trigger playback. - Monitor system status. - Communicate issues immediately. Warehouse Staff --------------- - Prep and test playback systems. - Maintain standardized configurations. Project Managers ---------------- - Define playback requirements. - Support rehearsal and redundancy needs. Quality Control =============== - Playback tested before doors. - Redundancy in place when required. - Scaling and routing verified. - Issues documented post-show. Playback reliability protects show integrity.