Company Policies¶

The Company Policies chapter defines the formal rules, expectations, and standards that govern how Maryland Productions (MP) and Event Revolution (RV) operate as organizations. These policies apply across all departments and roles and are intended to protect employees, freelancers, clients, assets, and the companies themselves.

Unlike SOPs, which describe how tasks are performed, company policies define what is required, what is permitted, and what is prohibited.

Purpose¶

Establish clear expectations for conduct, safety, and professionalism.
Ensure legal, ethical, and operational compliance.
Provide consistency in decision-making across departments.
Protect company assets, data, and reputation.
Serve as a reference for resolving disputes or uncertainties.

Who This Section Is For¶

Employees
Freelancers and contractors
Managers and supervisors
Project Managers and Crew Leads
Warehouse and technical staff
Administrative and sales staff

All personnel working under MP or RV are expected to understand and comply with these policies.

Policy Scope¶

Company policies apply to:

Warehouse operations
On-site event work
Office and remote work
Client interactions
Use of company equipment and systems
Internal communication
Health, safety, and conduct

Policies apply regardless of job title or employment classification unless explicitly stated otherwise.

Relationship to SOPs¶

Policies define rules, obligations, and boundaries.
SOPs define procedures and workflows.

If a conflict exists: - Company policies take precedence over SOPs. - Safety policies override all other considerations.

Core Policy Categories¶

The policies in this chapter are grouped by topic for clarity and ease of reference.

Employment & Conduct¶

Code of Conduct
Professional Behavior
Anti-Harassment & Discrimination
Equal Opportunity
Substance Use & Impairment
Attendance & Punctuality
Dress Code & Appearance

Health & Safety¶

Workplace Safety
On-Site Event Safety
PPE Requirements
Incident Reporting
Emergency Procedures
Drug & Alcohol Policy
Fatigue Management

Equipment & Assets¶

Equipment Care & Responsibility
Loss, Damage, and Negligence
Unauthorized Use of Equipment
Vehicle & Truck Use
Tool and Asset Check-Out
Personal Equipment Use on Jobs

IT, Data & Security¶

Acceptable Use of IT Systems
Password & Credential Management
Data Protection & Privacy
Device Security
Email & Communication Standards
Access Control & Termination Procedures

Operations & Client Relations¶

Client Communication Standards
Confidentiality & NDAs
Intellectual Property
Social Media & Public Representation
Conflict of Interest
Gifts & Gratuities

Administrative & Financial¶

Expense Reporting
Purchasing Authority
Timekeeping & Payroll
Invoicing & Payments
Reimbursement Policies
Record Retention

Enforcement & Accountability¶

Policy violations may result in: - Verbal warnings - Written warnings - Removal from jobs - Termination of engagement

Severity of enforcement depends on: - Nature of the violation - Safety implications - Repetition or history - Impact on clients, crew, or company assets

Managers and PMs are responsible for enforcing policies consistently.

Acknowledgement & Updates¶

Personnel may be required to acknowledge policies in writing.
Policies are reviewed and updated as needed.
Updated policies supersede previous versions.
Changes will be communicated to affected personnel.

Failure to stay informed does not exempt individuals from compliance.